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Order Processing Time
Handling time to dispatch order: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
1. Newest upgraded quick release plate: The upgraded quick plate comes with a dual convertible 1/4 inch and 3/8 inch mounting screw to be fit for video shotting. 2. Security locking knob: The special design of security locking can prevent the equipment from falling off accidentally. 3. Professional bubble level design: Can help keep the stable shooting to adapt to different environments. 4. Wearable and non-skid bar design: Can prevent the shooting from shaking to improve the stability. 5. Fluid Damping System assures smooth movement. 6. Works with camcorders and DSLR cameras with external accessories. 7. Note: The Tripod Ball Bowl is not included.
